SagarGrup (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and other services (“Services”).
By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number (if provided)
- Account credentials (username, password)
- Payment information (if purchasing premium features)
1.2 Non-Personal Information
- Device type and ID
- Operating system and version
- App usage data (e.g., features used, session length)
- Location data (if enabled)
- IP address and browser type (for website use)
1.3 User Content
Any content you submit, post, or display via our Services, such as messages, support requests, or feedback.
2. How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain our Services
- Improve user experience and develop new features
- Process transactions and send related information
- Send important updates or service-related communications
- Respond to inquiries and provide customer support
- Monitor usage patterns and detect fraud or security issues
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We may share information only in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing) under confidentiality agreements.
- Legal Compliance: If required by law, court order, or to protect our legal rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
4. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
You may request deletion of your personal data at any time by contacting us (see Section 10).
5. Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no security measure is 100% foolproof. You use our Services at your own risk.
6. Children’s Privacy
Our Services are not directed to children under the age of 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will delete it promptly.
7. Your Data Rights
Depending on your location, you may have the following rights:
- Access your personal data
- Request correction or deletion of your data
- Object to or restrict data processing
- Data portability (receive a copy of your data)
- Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact us (see Section 10).
8. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to collect information and enhance your user experience.
You can manage cookie preferences through your browser settings. Disabling cookies may affect functionality.
9. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing personal information.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
SagarGrup
Kathmandu, Kalanki, Nepal
Email: sagar.grup.company@gmail.com
Support: support@sagargrup.com